Frequently asked questions
Below are some of the most frequent questions we receive. We hope these answers provide clarity and reassurance as you consider taking the next step.
Q. Are all sessions online only?
A. Sessions are always online or on a phone call at request.
Q. Do you provide confidentiality?
A. At Ummah counselling services we focus on maintaining our clients confidentiality. All records are kept according to GDPR and we abide by the code of ethics with BACP.
Q. How long are individual sessions?
A. Individual sessions are 50 mins.
Q. How long are couple sessions?
A. Couple sessions are 1 hour or 1.5 hour if clients request more duration.
Q. Can clients book a session if they are not resident in the UK?
A. Yes, sessions are always online and can be provided internationally once agreed by the Counsellor. Time difference will be taken into account.
Ready to take the next step?
We hope this FAQ page has addressed your concerns. If you're ready to book a session or have further questions, please don't hesitate to reach out. We're here to support you on your journey to healthier relationships.